A well-known genealogical program called Family Tree Maker 2019 (FTM 2019) synchronizes with Ancestry.com and enables users to create and maintain family trees offline. The ability to sync material, including documents, images, and other items, between Ancestry and the desktop application is one of its primary advantages. Nevertheless, a lot of users have complained about Ancestry media sync, which may be annoying and time-consuming. This article examines the typical reasons behind these sync issues and provides workable fixes. Common Causes of Media Sync Issues 1. Large Media Files Large photo or video files may be difficult for FTM 2019 to sync, particularly over sluggish internet connections. Files over 15MB may fail or time out during the upload or download procedure. 2. File Name Conflicts Overly lengthy file names or media files containing special characters (such as &, %, or #) may result in syncing difficulties. Conflicts may arise because FTM and Ancestry have distinct naming practices. 3. Corrupted Files or Tree Data Occasionally, a corrupt media file or tree data file can disrupt the entire sync process. This can happen due to incomplete downloads, system crashes, or file transfers. 4. Software Version Mismatch Compatibility problems could arise from using an out-of-date version of FTM 2019 or from not updating Ancestry's online services. Sync reliability problem patches are frequently included in updates. 5. Internet Connectivity Issues The synchronization process may be disrupted by a sluggish or unreliable internet connection, particularly for large trees containing thousands of media items. How to Fix and Prevent Sync Issues 1. Update FTM and Ancestry Make sure you're always utilizing Family Tree Maker 2019's most recent version. Because developers often provide patches to fix sync-related bugs, check for updates regularly. 2. Reduce Media File Size Before affixing huge photographs to your tree, resize them to less than 5MB. As a result, synchronizing is quicker and more dependable. Don't post videos unless required. 3. Rename Problematic Files Files should be renamed to exclude special characters and maintain short names. Additionally, to prevent path length issues, put them in straightforward folder structures. 4. Use the ‘Compact File’ Tool Compact File is a built-in utility in FTM that can be found under the "Tools" menu. By routinely optimizing and cleaning up your tree, you can avoid sync issues brought on by corrupted data. 5. Check Internet Stability When synchronizing trees with a lot of material, make sure you have a steady and quick internet connection. Steer clear of synchronizing at busy times when bandwidth can be constrained. Final Thought Even though Family Tree Maker 2019's media sync problems can be annoying, they are typically fixable with the right upkeep and debugging. You may keep your connection to Ancestry.com steady and synchronized by using built-in repair tools, controlling file sizes, and keeping your software updated. The creator of FTM, MacKiev, provides materials and support to help you work through more complex solutions for chronic issues. Maintaining the security and organization of your family tree and its rich material requires being proactive and knowledgeable. If you need any help call us +1-888-257-3335.